BMW ASSIST INFO

BMW Assist Safety Plan.

You receive four years of the BMW Assist Safety Plan offering a wide range of services, at no additional charge. A friendly response specialist is always there to help you at just the touch of a button. Your Safety Plan includes Automatic Collision Notification, Emergency Request (SOS), Enhanced Roadside Assistance, Door Unlock, Stolen Vehicle Recovery, Customer Relations, TeleService and MyInfo.

Automatic Collision Notification: In the event of a severe accident, the system automatically transmits your location and crash information to the BMW Assist response center who requests help on your behalf.

MyInfo allows you to send business locations and street addresses to your BMW from the Google Maps web site. The destination and phone number can then be linked to the BMW Navigation system or your Bluetooth phone.

Emergency Request (SOS): Push the SOS button to transmit your location and vehicle information to our response center. We can notify your emergency contacts upon your request or direct you to the nearest hospital or police station.

Enhanced Roadside Assistance: In the event of a vehicle malfunction, select the Roadside Assistance menu option to transmit your location and vehicle information, so we can quickly and accurately dispatch help.

Door Unlock: If you ever lock your keys in the vehicle, call BMW Assist toll-free at 1-888-333-6118 and we will send a signal to your driver’s door after you provide your name and password.

Stolen Vehicle Recovery : If your BMW is ever stolen, call BMW Assist toll-free at 1-888-333-6118 immediately after filing your police report. We then help the police locate your vehicle. Insurance discounts may be available. 

Customer Relations: Have a question or concern? Select the “Customer Relations” menu option and you can talk with our helpful Customer Relations staff.

TeleService (Service Request) : Your vehicle’s service status and needs are transmitted automatically or manually upon your request. A BMW service advisor then calls you to schedule a convenient appointment.

BMW Assist Convenience Plan. ($199 for 1 Year )
Your constant travel companion.
Upgrade to the optional Convenience Plan to add live Directions, Traffic, Weather and Concierge services. We not only can recommend restaurants and hotels, but even send the destination address and phone number right to your BMW. You can make up to four operator–assisted calls per year with Critical Calling if your cell phone is not available or its battery is discharged. On most BMW Navigation-equipped models, you can browse the internet for weather forecasts, stock indices, fuel prices and business searches.

Concierge: Want to know the current gas price in your area? A flight arrival gate or time? The best French restaurant or perhaps a four-star hotel? Talk to a friendly representative to get the needed answers.

Directions: If you want directions to the country club or health spa, a street address or a point of interest, a response specialist will direct you and can even transfer the destination address and telephone number to your vehicle.

Weather and Traffic Info: Streamline your trip with up-to-date traffic reports along your route and be prepared with the weather forecast locally or at your destination, provided by our helpful response specialists.

Critical Calling: If you don’t have your cell phone or its battery is discharged, just push the SOS button and a response specialist will link you to your requested phone number as an operator-assisted call for up to 5 minutes (4 calls/year max).

BMW Search™: When you want to know the Dow Jones, S&P 500 or NASDAQ indices, BLOOMBERG provides the answers through BMW Search with constant updates right on your control display.

BMW Search™ allows online access to the dynamic reach of the Google Maps™ database inside your vehicle, quickly finding a desired business with just a key word.

BMW Search™ keeps you informed not only about the closest gas station, but also about current fuel prices to help decide the right station.

BMW Search™ can provide the latest weather forecast for the next three days and even provide weather advisories and warnings.